Eligibility Screening

Initial Contact

Telephone and/or Face-to-face

A resident of Linn County wishing to speak with a Crisis worker and/or inquire about mental health services with Linn County Mental Health can call or come to the Albany Walk-In Clinic to discuss eligibility, resources and options.

• Onsite walk-in services are available Monday through Friday from 8:30 a.m. to 5:00 p.m. at 445 Third Avenue SW; Albany, OR 97321
• The same services are available by phone, call 541-967-3866 (press 0)
• If you would like to speak with a crisis worker face-to-face, then you will want to arrive before 3:30 p.m. to allow you time to complete important paperwork.

You will be asked to provide initial information, which may include:

• Your name
• Date of birth
• Social security number
• Address
• Phone number
• Insurance information
• Brief statement of your request (why you are seeking services)

Based on your request, then you may be connected with a crisis worker at that time, or a crisis worker will need to call you back to discuss eligibility, resources and options.

At the walk-in clinic, you will be asked to complete Linn County Mental Health's initial paperwork prior to an in-person meeting.  This may include:

• Consent to treat
• Information sheet
• Release of information to your primary care physician and insurance company (if applicable)
• Fee Agreement based on a sliding fee scale
• Provided the "notice of Privacy Practices & Client Rights and Responsibilities"